Financial protection for Africa group tours and school trips to Uganda, Kenya and Rwanda
The air tours in our programme are protected by the Civil Aviation Authority (CAA). This is done through Izzy Tours Air Travel Organizer’s License (ATOL), which is granted by the CAA.
ATOL protects you from losing your money or being stranded abroad. It does this by carrying out checks on the tour operators and travel agencies it licenses and requiring a financial bond which is logged with the CAA.
If a tour operator goes out of business, the CAA will make a refund to you or, if you’re abroad, we’ll arrange for you to finish your tour and fly home.
We are members of the Association of Uganda Tour Operators and IZZY Tours, our UK partners, who are members of ABTA. The Travel Association. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service by our partners IZZY Tours, due to their membership to ABTA.
Your Financial Protection
Msafiri Tours are ground handlers in Uganda, Kenya and Rwanda but in the UK, we are partners with IZZY Tours who are members of ABTA, ATOL and IATA. This means you can have complete peace of mind as all our school trips and educational tours are protected through Izzy Tours, our UK partners.
No Currency Surcharge Guarantee
There will be no additional costs if currency rates change. We guarantee that we will not surcharge a booking where currency fluctuation results in additional costs. In the event of this, we will absorb these costs so that you can prepare in confidence for your tour.
We are members of the UGANDA ASSOCIATION OF TOUR OPERATORS and RESPONSIBLE TRAVEL.COM. Should you need any more references please contact these organizations.
To see OUR SCHOOL TRIPS AND OTHER TESTIMONIALS CLICK HERE